When you place your order, the products are immediately prepared for shipping. We ship every morning Monday through Friday. Delivery is within 1-3 business days of shipment within Europe 🚚You will receive an email confirmation allowing you to track your order. For other continents, it may take up to 8-10 business days.

Yes, all payments are processed through advanced, encrypted security systems.

Several payment options are available including credit cards, PayPal, prepaid cards, PostePay, bank transfer, Apple Pay, and Cash on Delivery(IN ITALY ONLY).

Changes can be made by sending an email or Whatsapp message, or by editing the order from the restricted area on the website.

Yes, an invoice link and order tracking are emailed when the order is confirmed. Invoices can also be downloaded from the restricted area of the website.

You can make free and easy returns within 30 days of purchase. Take a look at our return policy:)

If you experience problems with delivery, you can contact ORBIS by email at team@orbislifestyle.com or on Whatsapp at Swiss number +41(0)795283397. Our dedicated team will be happy to be of help! :)

Within 48 hours of delivery, you must contact ORBIS to request a replacement for defective or damaged products. Write us on WhatsApp or email and we will be happy to fix it right away!

A 30-day return policy with full refund is offered. Returns require unopened products in original packaging, with the shipping costs of defective products all covered by us :) Learn more here.

ORBIS offers dietary supplements with careful research and development conducted by our team in Switzerland, ensuring strict quality standards and a production chain conducted according to HACCP, from start to finish.

ORBIS guarantees reliable and effective supplements developed through our Swiss scientific background.

By following the ORBIS philosophy on a daily basis and setting an example of wellness and care for body, mind and spirit. Also, write us at team@orbislifestyle.com to find out about possible partnership opportunities! :)

Supplements usually have an expiration date of 2-3 years. Always consult our packaging to see the specific one for the products you purchased.

Our trusted couriers are BRT and GLS for Italy. For the rest of the world we work with various couriers, however over 90% of our orders are shipped with GLS, FedEx and UPS couriers.

For advice on the availability of specific products or to sign up for email notifications on the product page you are interested in, please contact us directly. We will get back to you as soon as it becomes available again.

Yes, especially for health professionals such as physicians, nutritionists, and fitness trainers.